Reality Bites 9

Delivering better healthcare. What's the strategy? Will it work?

By: Gowland & Tibbetts @realitybitesqna
Published: Thursday, October 16, 2014 - 12:11 GMT Jump to Comments

Many of the structures which underpin the NHS are broken. The world has changed, the demands of patient care have moved on and the NHS - a vast ship in a turbulent sea - is finding it difficult to change course to meet these new demands headon

Two key questions.

1 What is the strategy that will produce a healthcare system that is sustainable and fit for purpose?


2. Do Porter and Lee, a couple of Harvard based strategists, have the answer to question 1?

Ben Gowland tries his best to help Joe Tibbetts understand the problems as well as the answers. 

RealityBites - The National Healthcare Conversation is a weekly podcast, between Ben Gowland and Joe Tibbetts, focussing on healthcare and UK health and care services.

Ben Gowland is the CEO of NHS Nene Clinical Commissioning Group and formerly Director of Service Improvement and Quality at Croydon Health Services NHS Trust. Joe Tibbetts is the publisher of HealthCare Innovation Daily - an Information Daily online title, and is founder of the INSOMNIACS group on LinkedIn.

Ben Gowland writes a weekly column published every Monday morning in The Information Daily


GET A FREE iTUNES SUBSCRIPTION TO RealityBites - The National Healthcare Conversation through HERE


Readers and listeners can join in The National Healthcare Conversation in the following ways:

Email Be sure to include your name and contact details as the producer may wish to call you back.

Phone 07726 601134 and leave a message outlining what you want to say or the question you would like introduced into the conversation. Be sure to leave your name and contact details and the producer may be able to call you back.

Text - You can text a message or question to 07726 601134 and we may be able to include it in later podcasts. Be sure to include your name and contact details as the producer may wish to call you back.

Twitter - You can tweet your question or comment and we may be able to include it in later podcasts. Be sure to include your name and contact details as the producer may wish to call you back.

Shout - Or you can simply listen in and shout at your audio device when you feel the contributors are being particularly stupid.

Please remember we are a small team and we will not be able to answer or include every comment and question we get. Two things make it easier to deal with your contribution: i) keep it short ii) if we know who you are we feel more secure in sharing our platform with you.

The views and opinions expressed in this article are those of the author(s) and do not necessarily reflect the official policy or position of The Information Daily, its parent company or any associated businesses.



Outdated infrastructure and an increasingly fragmented market threaten the future of technology-enabled integrated care.

County Durham voters back devolution in the North-East, Sir Digby Jones considers run for West Midlands mayor…

The recent launch of The Mayoral Tech Manifesto 2016 on London’s digital future, sets out a clear agenda…

The manufacturing industry is currently facing scrutiny from parties concerned for its survival. Far from facing…

Almost a year ago, I made some predictions for what would take place in government and public sector customer…

Sheffield, Warrington and Doncaster announce cuts, Lincolnshire is held to data ransom, fight begins for West…

Working for an education charity delivering numeracy and literacy programmes in primary schools, I’m only…

Northamptonshire County Council recently received the maximum four star rating from Better connected after putting…

Historically, the entrance of new generations into the workplace has caused varying levels of disruption. The…

Following another commendation for digital services, Surrey County Council's Web and Digital Services Manager,…

We cannot carry on spinning the roulette wheel that is cyber security, knowing that the “castle and moat”…

This week David Cameron wades into row over £69m of cuts planned by Oxfordshire CC; Stoke on Trent plans…